I am passionate about humanity and the power of design to find creative pathways towards a more abundant, resilient and equitable future. I am particularly interested in what it means to be human in this time of rapid change and shift.
Topics I love to talk about:
Reimagining Realities. We all have the ability to change our realities. We first have to be clear about the relationship we have with our own. It takes courage, authenticity, learning, failure, belief and an open mind. We can create the realities we imagine for ourselves.
This Human. Being human about human-centred design. Exploring the role of self mastery in the deliberate creation of purposeful work and meaningful realities for others. We need to make the most of our ability to have genuine and long lasting impact, during our lifetime and beyond.
Mindfulness in Design. Being aware of yourself and how you process information and react to situations is essential to being a great human-centred designer. The essentials of mastering the practice of shaping super-systems is to first master yourself.
What is Reality? A designer and neuroscientist’s perspective of how our perception of reality shapes the realities we then create.
Human and Deliberate. The role human-centred design plays in the considered, deliberate design of our shared reality, and why we need to do it AND get good at it.
Leading People. How to lead intelligent, creative and autonomous people in ambiguous, complex and challenging environments.
It’s not until we start challenging some of the fundamental assumptions that set up how we live our lives, that we can actually unlock spaces of opportunity that would otherwise not be available to us.
Service Design Days—Barcelona, October 2017 Currently in curation, this year’s event will show How to put design at the heart of your organisation and stay relevant and connected in a fierce business landscape.
The Business Romantic 2017 Oz Tour—Melbourne, March 2017 The dark side of entrepreneurship. A unique one day conference exploring the radical humanisation of the workplace.
SXSW 2017 Conference—Austin, TX March 2017 This Human: The person designing for other people. A human-centric approach to focussing on people who are determined to have impact with their work and what it means to be human in this time of rapid change and shift.
A Vision for Australia: Global Access Partners 7th Annual Economic Summit—Sydney, NSW Parliament House, September 2016 Head space for creativity and innovation. A series of Annual Economic Summits hosted by Global Access Partners to incite discussion and “foster outcome-based engagement on key issues of value to Australia.”
National Economic Review—The Future of Jobs: Global Access Partners 6th Annual Growth Summit—Sydney, NSW Parliament House, September 2015
Australia Post PEAK 2015 Panel Discussion—Melbourne, May 2015 Embracing digital and new ways of thinking. Senior Leadership and Development program discussion about design thinking and digital disruption.
Design to Align: Intersection’15 Conference—Berlin, April 2015 Transforming a Product-Centric firm into a Customer & Design-Led Services Firm.
HIC 2014: Digital Healthcare Design conference—Melbourne, August 2014 Introducing the design mindset to the re-imagining and design of health care.
2014 Design As Strategy Forum—Sydney, May 2014 A signature event of the annual Good Design Australia Festival. Prosperity: an object of design.
Customer360 Symposium—Hunter Valley, April 2014 The Grand Finale: What it Really Takes To Create Customer Centricity At The Very Top.
In the Media.
The Huddle Show—Melis is a frequent guest on The Huddle Show, Huddle’s podcast that encompasses dialogue around all facets of design, human-centricity, meaningful work, humanity, impact, disruption and possibility. Melis has featured in the following:
Episode One—Design Sensibilities
Episode Two—Mastering the Future
Episode Six—In a World: The Meaning of Work
Episode Eight—Leading Human Centricity
Episode Sixteen—What is Human-Centred Design?
Episode Seventeen—Huddle Foundation
Episode Twenty-Nine—Key Mindsets for Innovation
Episode Thirty-Five—This Human: Behind the scenes
Next Steps for Our Creative State. Minister for Creative Industries Martin Foley launched Victoria’s first creative industries strategy, Creative State, and announced a prominent Advisory Board will oversee its delivery, among the appointed members, Dr Melis Senova. April 2016.
Victorian Innovation Takes An Expert Lead. The Andrews Labor Government appointed Dr Melis Senova to the Victorian State Government’s Innovation Expert Panel, sharing the table with some of the country’s key drivers of technology innovation to strengthen Victoria’s position as Australia’s innovation and tech hub. February 2016.
What it really takes to create customer centricity at the very top. Mark Abay of Ashton Media interviews Dr Melis Senova. Many companies around the globe are on the journey towards customer centricity. This shift is giving rise to many ‘new’ disciplines emerging within organisations large and small. Dedicated customer experience teams focussing on tactical as well as strategic challenges, and the adoption of design thinking as a business competency are relevant examples. We rarely discuss what this shift is actually going to require of us personally. July 2014.
CMO —Why it’s time to apply design thinking to business leadership. As a teenager, Dr Melis Senova was torn between her desires to be a medical doctor and an aerospace engineer. So it was a dream come true when years later she could bring those two passions together in her PhD research, redesigning cockpits for FA-18 and F-111 fighter jets to help pilots better cope with the stress of their workplace. Brad Howarth reports. June 2014.
CMO—Why leading business in the customer era requires empathy and courage. Dr Melis Senova discusses why leaders need to embrace empathy, vulnerability and courage if they’re to lead a customer culture revolution in their organisations. Nadia Cameron reports. April 2014.
CMO—Analysis: The many ways of tackling customer engagement. Hot off the feels of the final presentation at the Customer360 Symposium, CMO reflects on the many approaches to customer engagement and centricity being displayed by brands and organisations and why there’s still a long way to go. Nadia Cameron reports. April 2014 .
If you are interested in booking Melis for any speaking engagements or events please contact her here and she will have her Producer, Annie Clarke, be in touch to discuss the finer details.
To download Melis Senova’s media kit click here.